You will receive an email with track number once the order has shipped from our shop

We guarantee that we will mail your purchase to the address you have provided to us within 1-2 business days.

Estimated shipping times:

- North America: 2-8 weeks

- Europe: 2-8 weeks

- Australia, New Zealand and Oceania: 3-8 weeks

- Asia Pacific: 3-8 weeks.

Be sure that we are going to make a full refund if you do not receive your item in 3 months time.

Unfortunately, we have no control over what these charges are, as Custom and Import policies vary from country to country. We would advise that you find out what these charges may be before you place your order. Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

If for any reason you are not completely satisfied with your purchase, within 30 days after receiving your item, you can return or exchange it within no questions asked.

To start return process contact us playtheglass@ukr.net or via contact form